My Casino
4.5 / 5.0MyCasino CH is the official online casino of Grand Casino Luzern, providing a fully regulated and secure gaming experience exclusively for players in Switzerland. It offers a curated selection of slots, table games, and live casino options, adhering to strict Swiss gambling laws. The platform prioritizes player protection and local relevance.
500
Games
1-3 business days
Withdrawal
Eidgenössische Spielbankenkommission (ESBK) / Comlot, Switzerland
License
✗ No
Crypto
Bonuses
Welcome Bonus
100% up to CHF 300 + 200 Free Spins
Loyalty Program
Yes, loyalty points and exclusive offers
Notes
Welcome bonus is exclusive to Swiss residents and subject to local terms and conditions.
Games
Top Providers
Financials
Currencies
Support
Channels
Languages
German, French, Italian, English
Editorial Review
Pros
- ✓ Fully licensed and regulated by Swiss authorities
- ✓ Strong focus on responsible gaming and player protection
- ✓ Excellent selection of games tailored for the Swiss market
- ✓ Supports popular local payment methods
- ✓ Transparent and fair gaming environment
Cons
- ✗ Exclusively available to Swiss players
- ✗ No dedicated mobile application
- ✗ Limited international recognition
T&C Analysis
We read the Terms & Conditions so you don't have to · Casino T&C updated: 23.03.2026
Deposit Bonus & Wagering
🟡 Are there any specific wagering requirements for bonuses or free spins?
The General Terms and Conditions state that conditions for bonuses and free spins are set down in separate Bonus Regulations. These crucial details are not available in this document.
§ 6.5
Bonus Abuse Rules
🔴 Can I open more than one player account?
No, only one player account may be opened per Player. Opening multiple accounts is considered unfair conduct and can lead to account closure and withholding of winnings.
§ 3.6, 10.2
🔴 What happens if I provide false information during registration?
Providing false information can lead to the deactivation or closure of your player account. The Organiser may refuse to credit winnings and transfer balances in such cases.
§ 3.10a, 10.1, 10.4
🔴 What is considered 'unfair conduct' and what are the consequences?
Unfair conduct includes deception, collusion, interfering with game programs, deliberate malfunctions, opening multiple accounts, or using cheating software. Such actions can lead to account suspension, withholding of balances and winnings, and reporting to authorities.
§ 10.1, 10.2, 10.3, 10.4, 10.5
🔴 What happens if I am subject to a gaming suspension?
If you are subject to a gaming suspension, you shall not be entitled to refunds of your bets or payout of any winnings. Such winnings will be allocated in full to old-age, survivors’ and disability insurance.
§ 5.9
Withdrawals
🟡 How long can a temporary player account be open, and what are its limitations?
A temporary player account can be open for a maximum of 30 days. During this period, deposits may not exceed CHF 1,000, and you are not permitted to withdraw any winnings.
§ 3.2, 4.4
🟢 How quickly are withdrawals processed?
As a rule, the balance is paid out within 2 business days. However, the Organiser may request identification documents again for withdrawal transactions.
§ 4.7
🔴 Can I withdraw winnings to a payment account that is not in my name?
No, winnings and balances in the player account may only be transferred to a payment account held in your name. This is a strict requirement under Swiss law.
§ 4.7
General Conditions
🟢 What is the minimum age to play at MyCasino CH?
Players must be 18 years or older and be resident in or have their habitual abode in Switzerland to use the gaming platform.
§ 3.1
🟡 What happens if my player account becomes inactive?
If your account is inactive for more than two years (no payment or gaming transactions), it will be automatically closed. Any balance will be transferred to your payment account, or to the Swiss pension fund OASI if you cannot be contacted after two years.
§ 3.12
🟡 What happens if there is a malfunction or error on the gaming platform?
In case of malfunctions or errors, GCL is entitled to cancel all bets and return the original bet to the player. The Organiser assumes no liability for allegedly or actually lost winnings due to system unavailability or transfer errors.
§ 4.11, 9.3
🟢 Who is responsible for paying taxes on winnings?
Players are exclusively responsible for any tax to be paid on their winnings. For winnings over CHF 1 million, the Organiser is obliged to retain the capital gains tax and pass it on to the Swiss Federal Tax Administration.
§ 5.5
🟡 Can the casino change the terms and conditions without directly notifying me?
The Organiser can modify the GTCs at any time, and modifications will be announced in a 'suitable form.' The current version is legally binding, implying players should actively check for updates.
§ Introductory paragraph
Analysis based on T&C as of 16 Jun 2026. Conditions may change — always verify before depositing.
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License Information
License #: N/A
Status: Active
Type: Swiss Online Casino License
Regulator: Eidgenössische Spielbankenkommission (ESBK) / Comlot, Switzerland