🔴 How many player accounts can I open?

You are only allowed to open one personal account in your name. Opening multiple accounts is a criminal offense.

§ Article 3.1.1 (3)

🔴 Under what circumstances can my account be closed by the Operator?

Your account can be closed for various reasons, including violating terms, suspected fraud, using another user's account, piracy, using AI assistance, collusion, or providing inaccurate information.

§ Article 4.2.1

🔴 What happens to my funds if my account is closed by the Operator due to a violation?

If your account is closed due to a violation, the Operator has the right to retain the sums in your Player Account to cover administrative costs and damages.

§ Article 4.2.3

🔴 Can I use a payment method that belongs to someone else?

No, you are strictly prohibited from using a payment method that does not belong to you.

§ Article 3.4.2 a)

🔴 How many times do I need to wager my deposit before withdrawing?

Each deposit must be wagered at least 10 times on the games. The Operator reserves the right to refuse withdrawals if a deposit was made without intention to play.

§ Article 3.4

🔴 What happens if my account is inactive?

If your account remains inactive for 13 months, it will be automatically closed, and any remaining credits will revert to the Operator. You may receive a warning email after 12 months.

§ Article 4.1

🔴 Can Golden Palace change the Terms and Conditions without telling me?

The Operator reserves the right to unilaterally modify the Terms and Conditions without prior notice. While they will try to inform you of major changes, it is your responsibility to stay informed.

§ Article 8.1