🔴 Can I withdraw winnings from a no-deposit bonus?

The terms state that any balance in your free Bonus Bucks account will be reversed one month after registration if you have not made an initial deposit. However, a maximum withdrawal limit for winnings derived from a no-deposit bonus is not specified, which is a significant omission.

§ Opening an account

🔴 What are the wagering requirements for bonuses?

For Cash Bonuses and Cash Matches, you must wager 20 times the sum of your last deposit and all subsequent cash bonuses on slots. For example, a $20 deposit with a $20 bonus requires $800 in wagering. Bonus Spins have a 5x wagering requirement on their value, and BB Reloads have a 1x playthrough on the deposit only.

§ Wagering requirements

🔴 Can I use my bonus funds on any game?

No, Cash Bonuses and Cash Matches wagering requirements are specifically 'on slots'. Instant games like Crash and Plinko do not contribute to wagering requirements. Live casino games are also implicitly excluded.

§ Wagering requirements

🔴 What actions are considered bonus abuse?

Bonus abuse is broadly defined and includes, but is not limited to, actions deemed by the casino in its 'sole discretion' as abusing bonus benefits, or customers 'acting together or in a collective fashion with the intent of gaining an unfair advantage'. The casino also reserves the right to act if it 'suspects' abuse of bonuses, promotions, or game rules.

§ Promotions, Reservation of Rights

🔴 What are the consequences of bonus abuse?

If the casino deems you are abusing bonuses, they reserve the right to revoke and withhold all future bonus entitlements, void any winnings, and declare all winnings derived from voided winnings as void. Forfeited funds will be donated to a charitable organization.

§ Promotions, Valid bets, Reservation of Rights

🔴 What happens if I open more than one account?

Only one account is permitted per person, and a maximum of two accounts per household. If you open duplicate or additional accounts, the casino reserves the right to suspend and close them, void any bets placed, and donate forfeited funds to a charitable organization.

§ Opening an account

🔴 What happens if I try to withdraw funds before meeting wagering requirements?

If you attempt a withdrawal before meeting the wagering requirements, the casino reserves the right to reverse the pending withdrawal. You will also forfeit all amounts held in your Bonus Bucks account when making any withdrawal.

§ Deposits and Withdrawals from your account, Promotions

🔴 What happens if my identity or age cannot be verified?

If verification checks fail, your account will be closed. If you are found to be under 18, all transactions will be void, all winnings retained by the casino, and deposited funds (less any withdrawn winnings) returned. If you are over 18 but verification fails, any winnings above your deposits will not be returned.

§ Account checking provision

🔴 What happens to my account if I don't log in for a long time?

If you don't log in for 12 months, your account becomes 'Inactive'. After one year of being Inactive (total 24 months), it becomes 'Dormant'. If your Dormant account has a balance, the casino will try to notify you. If you don't respond or withdraw the balance within 60 days of notification, the balance will be considered abandoned and retained by the casino, and your account closed.

§ Inactive & Dormant accounts